Effective Date: July 13, 2026
LOS ALTOS CLEANING, operating as Los Altos Clean, is a computer systems design and related services company based in Magna, Utah, United States. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you visit our website at www.losaltosclean.mom or engage our services. By accessing our website or interacting with us, you acknowledge the practices described in this document.
1. Information We Collect
1.1 Personal Information You Provide
We collect personal information that you voluntarily share with us through our website contact forms, email communications, telephone calls, service inquiries, project consultations, and business development discussions. This information may include your full name, email address, phone number, company name, job title, business address, and any other details you choose to provide in the course of our interaction.
1.2 Automatically Collected Information
When you visit our website, our servers automatically record standard technical information. This includes your internet protocol address, browser type and version, operating system, referring website addresses, pages you view, the date and time of your visit, and the duration of your session. We use this data to monitor website performance, diagnose technical issues, analyze usage patterns, and improve the overall user experience.
1.3 Cookies and Tracking Technologies
Our website employs cookies, web beacons, pixel tags, and similar technologies to enhance functionality and understand how visitors interact with our site. Cookies are small text files stored on your device by your web browser. We use session cookies that expire when you close your browser and persistent cookies that remain until deleted. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website but will not prevent you from accessing the information you need.
2. How We Use Your Information
We use the information we collect for the following business purposes: to respond to your inquiries and service requests in a timely manner, to provide computer systems design and integration services under our service agreements, to manage client accounts and project workflows, to communicate important updates about our services, policies, or operational changes, to improve our website content and user interface, to detect and prevent security incidents, fraud, or unauthorized access, to comply with applicable legal and regulatory obligations, and to analyze market trends and business performance. We will not use your personal information for purposes incompatible with those described in this policy without notifying you and obtaining your consent where legally required.
3. Legal Basis for Processing
Our processing of your personal data is based on one or more of the following legal grounds. Where you have provided explicit consent for a specific processing activity, we rely on that consent. Where processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract, we rely on contractual necessity. Where processing is required by applicable law, we rely on legal obligation. Where processing is necessary for our legitimate business interests, including improving our services, securing our systems, managing client relationships, and conducting ordinary business operations, we rely on legitimate interests, provided those interests are not overridden by your fundamental rights and freedoms.
4. Data Sharing and Disclosure
We may share your personal information with selected third parties only as necessary to operate our business and deliver our services. These recipients include cloud infrastructure and hosting providers who store and process data on our behalf, email service platforms that facilitate our communications, analytics services that help us understand website usage, payment processors for billing transactions, professional advisors including attorneys and accountants, and government authorities when disclosure is required by law. All third parties we engage are bound by contractual obligations to maintain the confidentiality and security of your information and are prohibited from using it for any purpose beyond the specific services they provide.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. We generally retain client-related information for the duration of our business relationship plus seven years thereafter to meet record-keeping and legal requirements. When information is no longer needed, we securely delete or anonymize it using industry-standard methods. Our retention schedules are reviewed periodically to ensure compliance with evolving legal standards.
6. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using Transport Layer Security protocols, encrypted storage for data at rest, role-based access controls that limit data access to authorized personnel only, multi-factor authentication for system and account access, regular security assessments and vulnerability scanning, employee training on data protection practices, and incident response procedures. While we strive to maintain robust security, no method of electronic storage or transmission is entirely secure, and we cannot guarantee absolute protection.
7. Your Rights and Choices
Subject to applicable law, you may have the following rights regarding your personal information: the right to access the personal data we hold about you, the right to request correction of inaccurate or incomplete information, the right to request deletion of your data subject to legal retention obligations, the right to restrict processing in certain circumstances, the right to object to processing based on legitimate interests, and the right to data portability in a commonly used format. To exercise these rights, contact us using the information in Section 14. We will respond to your request within 30 days and may request additional information to verify your identity before processing.
8. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including the United States where our principal operations are based. When we transfer personal data across borders, we implement appropriate safeguards including Standard Contractual Clauses as approved by relevant authorities, data processing agreements, and due diligence on all data recipients. We ensure that adequate levels of data protection are maintained regardless of where your information is processed.
9. Third-Party Links
Our website may contain links to third-party websites, plugins, or embedded content that are not owned or controlled by Los Altos Clean. We are not responsible for the privacy practices, security, or content of such third-party services. We encourage you to review the privacy policies of any third-party websites you visit, as their practices may differ from ours.
10. Children Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data without verified parental consent, we will promptly delete that information from our records. Parents or guardians who believe their child may have shared information with us should contact us immediately.
11. California Privacy Rights
If you are a resident of California, the California Consumer Privacy Act provides you with additional rights. California residents may request disclosure of the categories and specific pieces of personal information we have collected, the sources from which the information was collected, the business purpose for collecting it, and the categories of third parties with whom it is shared. California residents also have the right to request deletion of their personal information subject to certain exceptions and the right to non-discrimination for exercising their CCPA rights. To submit a request, contact us using the information in Section 14. We will verify your identity before processing your request.
12. GDPR Compliance for European Users
If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation. Los Altos Clean acts as a data controller for your personal information. You have the right to lodge a complaint with your local data protection supervisory authority. Under GDPR, you also have the right to request restriction of processing, object to processing based on legitimate interests, and request data portability. Cross-border transfers are safeguarded by Standard Contractual Clauses as approved by the European Commission. Our Data Protection Officer can be reached at team@losaltosclean.mom.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Changes are effective immediately upon posting the revised policy to our website, with the updated date noted at the top of the page. We encourage you to review this policy periodically. Material changes will be communicated through a prominent notice on our website or by email where appropriate.
14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us using the details below. We take all privacy inquiries seriously and will respond within the timeframes required by applicable law.
LOS ALTOS CLEANING
3608 S Glimmer Bay Dr, Magna, UT 84044-2789, United States
Email: team@losaltosclean.mom
Phone: +1 (567) 677-8371
15. Data Breach Notification
In the event of a data breach involving your personal information that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay and typically within 72 hours of becoming aware of the breach, where required by applicable law. Our incident response plan includes immediate containment to prevent further exposure, forensic investigation to determine the scope and root cause, notification to affected parties as required by law, implementation of corrective measures to prevent recurrence, and post-incident review to strengthen our security posture. We maintain cyber liability insurance and engage external security auditors to validate our response capabilities on a regular basis.
16. Automated Decision Making and Profiling
We do not engage in automated decision-making or profiling that produces legal effects concerning you or significantly affects you in a similar manner. Any automated processing we conduct is strictly limited to website analytics, performance monitoring, and internal business reporting. If this practice changes in the future, we will update this Privacy Policy and provide notice as required by applicable law.
17. Social Media Features
Our website may include social media features such as sharing buttons, embedded feeds, or discussion widgets operated by third-party platforms. Your interactions with these features are governed by the privacy policies of the respective platform providers. If you choose to interact with us on social media, any information you share in those public forums is visible to other users and subject to the terms and privacy practices of those platforms.
18. Accessibility Commitment
Los Altos Clean is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to conform to Web Content Accessibility Guidelines 2.1 Level AA standards. If you encounter any accessibility barriers on our website or need assistance accessing any content, please contact us and we will make reasonable efforts to accommodate your needs and provide the information you require in an accessible format.
19. Nevada Privacy Rights
Under Nevada Revised Statutes Chapter 603A, residents of Nevada have the right to opt out of the sale of their personally identifiable information. As stated in this Privacy Policy, Los Altos Clean does not sell personal information as defined under Nevada law. If you have questions about our practices or wish to exercise your rights, please contact us using the information in Section 14.
20. Contact for Data Protection
If you have any questions regarding your data privacy rights or wish to raise a concern about our handling of your personal information, please contact our Data Protection Team at team@losaltosclean.mom. We take all privacy concerns seriously and will investigate and respond to your complaint within the timeframes required by applicable law. We are committed to resolving any issues you may have regarding the privacy and security of your information.